Systems Support Learnership at JHB

Embark on a transformative career journey with this Systems Support (NQF Level 5) Learnership opportunity, designed for unemployed South African youth eager to gain invaluable experience in the Information Technology sector. This program offers a unique blend of theoretical knowledge and practical workplace application, setting participants on a path to success in systems support roles. With 25 positions available, this learnership is an excellent entry point for individuals looking to build a solid foundation in IT, focusing on the critical area of systems maintenance and support. The learnership is structured to provide comprehensive training, ensuring learners are well-equipped to handle the demands of the IT industry.

Key Responsibilities

• Assist in the installation, configuration, and maintenance of computer hardware and software systems.

• Provide first-level technical support to end-users, troubleshooting hardware, software, and network issues.

• Monitor system performance and identify potential problems or areas for improvement.

• Document technical procedures, user guides, and support solutions.

• Collaborate with senior IT staff on system upgrades, patches, and security updates.

• Manage user accounts and permissions, ensuring data security and integrity.

• Respond to help desk tickets and resolve issues in a timely and efficient manner.

• Participate actively in training sessions and workplace learning activities.

• Gain practical experience in network administration and troubleshooting.

• Support the IT department in various projects and daily operations.

Why Join the Company

This learnership offers a structured 12-month program with a significant focus on workplace experience (70%), providing hands-on skills development. Participants will receive a monthly stipend of R2,500.00, along with comprehensive training in Systems Support (NQF Level 5). The opportunity is ideal for individuals seeking to gain practical experience in the IT field and build a professional network. The company is committed to fostering talent and providing a supportive learning environment, encouraging applications from Black South African youth, female candidates, and persons with disabilities, reflecting a commitment to diversity and inclusion.

How to Apply

Please apply using the Quick Apply button on this page.

Reference: JHB003004

• South African citizen (certified copy of ID required)

• National Senior Certificate (Matric) or equivalent NQF Level 4 qualification

• Currently unemployed and not enrolled on any other SETA-funded learnership

• Interest in Information Technology / Systems Support

• Available for full-time participation for the 12-month duration