IT Support Intern at South African Medical Research Council

The South African Medical Research Council (SAMRC) is offering an exciting opportunity for recent graduates to join their Information Technology Department through an internship programme. This programme is designed to provide practical experience and professional development within a leading research organisation. The SAMRC is committed to fostering talent and contributing to the advancement of health research in South Africa. This internship is an excellent stepping stone for individuals looking to build a career in the IT sector, particularly within a research and development environment. Participants will gain valuable hands-on experience, work alongside experienced IT professionals, and contribute to critical projects that support the SAMRC's mission. The programme aims to equip interns with the necessary skills and knowledge to excel in the IT field, making them more competitive in the job market upon completion.

Key Responsibilities

• Provide first-level technical support to end-users for hardware, software, and network issues.

• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.

• Assist in troubleshooting and resolving IT-related problems in a timely manner.

• Manage user accounts, permissions, and access rights.

• Perform routine system checks and maintenance tasks.

• Document IT procedures, solutions, and user guides.

• Support the IT department with various projects and initiatives.

• Ensure the security and integrity of IT systems and data.

• Assist with the setup and configuration of new IT equipment.

• Respond to IT support requests via email, phone, or ticketing system.

Why Join the Company

The SAMRC offers a dynamic and supportive work environment where interns can learn and grow. You will be part of a team dedicated to making a significant impact on public health research. The organisation provides opportunities for professional development, exposure to cutting-edge technology, and the chance to contribute to meaningful projects. Interns will benefit from mentorship by experienced IT professionals and gain insights into the operational aspects of a large research institution. The SAMRC is committed to employee well-being and offers a conducive atmosphere for learning and career advancement.

How to Apply

Applicants are encouraged to apply for this programme by submitting their Curriculum Vitae (CV) and supporting documents (certified copies of completed Qualifications, Identity document and driver’s license where applicable) with their application on Direct Hire. Please apply using the Quick Apply button on this page.

Reference: Not specified

• Higher education Diploma/Degree in Information Technology or similar field.

• Computer literate.

• Ability to communicate effectively.