IT Intern Learnership at Western Cape Blood Service

About the Job

The Western Cape Blood Service (WCBS), a reputable non-profit organisation dedicated to maintaining the highest standards in blood collection, processing, and distribution within the Western Cape, is offering a valuable opportunity for a recent IT graduate. This fixed-term contract position for an IT Intern is designed for individuals with a recent IT Degree or National Diploma who are eager to gain hands-on experience across various IT operations. The role involves supporting and maintaining the ICT environment, focusing on End User Computing and the implementation and support of third-party applications. Join a dynamic IT Department that operates with the highest levels of professionalism and responsibility.

Key Responsibilities

• Attend to and resolve IT calls logged within the specified Service Level Agreements (SLAs), with a focus on minimizing operational impact and downtime.

• Prepare, install, support, and maintain the IT infrastructure, ensuring optimal performance and reliability.

• Perform essential infrastructure administration tasks, including regularly scheduled and ad-hoc duties.

• Conduct initial investigations into potential information security and privacy-related incidents, contributing to the overall security posture of the organization.

• Provide support for the End User Computing environment, ensuring smooth operation of desktops, laptops, and peripherals.

• Assist in the implementation and ongoing support of various third-party applications critical to the WCBS's operations.

Why Join the Company

This internship offers a unique chance to develop your skills within a vital non-profit organisation that plays a critical role in the Western Cape community. You will gain exposure to diverse IT functions, from user support to information security, under the guidance of experienced professionals. The WCBS fosters a professional and responsible work environment, providing a solid foundation for your career in IT. As an equal opportunity employer, they are committed to diversity and inclusion.

How to Apply

Interested candidates are invited to apply via the company website. Please visit www.wcbs.org.za and follow the links to the careers section to submit your application. Please note that no emails or hand-delivered applications will be accepted. Should you not receive feedback within 4 weeks of submitting your application, please consider your application unsuccessful.

Salary is estimated based on market research.

• Recently completed National Diploma / Degree in Information Systems

• Code B Driver's License without endorsements is essential

• Microsoft, A+, or N+ certification is advantageous

• Experience with Microsoft Windows and office applications

• Knowledge of desktops/laptops and peripheral hardware

• Basic understanding of Information Security principles

• Strong verbal, written, and interpersonal skills

• Ability to work well in a team environment