IT & Business Analyst Graduate Internship at PEP

PEP, one of South Africa’s most iconic and leading retail brands, is inviting ambitious and motivated graduates to apply for its 12-month fixed-term Graduate Internship Programme based in the Northern Suburbs of Cape Town. This dynamic role is tailored for talented individuals who aspire to kickstart their professional careers within a large-scale corporate retail environment renowned for its friendliness, innovation, and vibrant culture. The successful candidates will join an energetic team of dynamos who are deeply passionate about delivering exceptional value to millions of South African customers while gaining essential real-world exposure across business analysis, systems architecture, data modeling, and IT project management.

Throughout this comprehensive 12-month contract, interns will collaborate directly with business stakeholders, systems analysts, and project teams to translate business needs into scalable technological solutions. If you possess a strong analytical mindset, a positive attitude, curiosity, and a drive to solve complex operational challenges, this high-impact opportunity will provide the foundational skills, mentorship, and practical experience needed to thrive in South Africa's fast-paced retail and technology sectors.

Key Responsibilities

• Gather, analyze, and prioritize detailed business requirements from key stakeholders across various organizational departments.

• Document functional and technical specifications clearly using standard business analysis tools such as use cases, user stories, and process models.

• Propose innovative structural and technological changes to enhance existing business processes and system functionalities.

• Assist in the design and development of end-to-end business process workflows, functional specs, and new system enhancements.

• Formulate test cases and testing scenarios, actively participating in system testing and user acceptance testing (UAT).

• Design, build, and maintain robust data models, data products, and data dictionaries to drive data-informed business decisions.

• Provide continuous application support, user training, and documentation for ongoing technology deployments.

• Support project management initiatives by tracking project scope, deliverables, timelines, and dependencies.

Why Join the Company

• Industry Excellence: Gain invaluable experience working for South Africa's largest single-brand retailer with a massive national footprint.

• Culture & Diversity: Work in a dynamic, supportive, and inclusive corporate environment that values creativity, teamwork, and initiative.

• Career Acceleration: Receive structured mentorship and hands-on exposure to enterprise systems, business analytics, and project leadership.

• Equal Opportunity: PEP is deeply committed to employment equity guidelines and developing local South African talent.

How to Apply

If you meet the requirements and are ready to take on this exciting career challenge, please submit your updated CV, academic transcript, Matric certificate, and South African ID document online.

Reference: PEP-3156

External Applicants: Click here to apply for this role

Note: If you do not receive communication within 4 weeks following the closing date of this position, please consider your application as unsuccessful. PEP strives for equal opportunity in alignment with its employment equity guidelines.

Salary is estimated based on market research.

• Bachelor's Degree in Statistics, Mathematics, Operational Research, Industrial Engineering, Information Systems, or Computer Science.

• Minimum cumulative academic average of 65%.

• South African Citizen aged between 18 and 30 years old.

• Between 0 to 1 year of practical working experience.

• Intermediate proficiency in Google Suite or Microsoft Office.

• Strong analytical, systematic, detail-oriented, and assertive mindset.

• Excellent written and verbal communication, presentation, and time-management skills.

• Demonstrated ability to take initiative, work collaboratively in a team, and handle periods of high stress.

• Willingness to travel as required.

• A valid South African Driver’s Licence is advantageous.