Client Service Internship at VML

VML is looking for an enthusiastic, organized, and proactive Client Service Intern to join their creative design and advertising team in Durban. This entry-level internship is tailored for ambitious graduates or final-year students with a passion for people, branding, problem-solving, and cutting-edge creative design. As an integral part of the team, the successful candidate will gain direct exposure to how high-profile creative projects evolve from the initial brief to final production and market delivery.

Key Responsibilities

• Support the dedicated Client Service team in maintaining and nurturing daily client relationships.

• Assist in managing, tracking, and coordinating design and marketing projects from brief to delivery.

• Help draft meeting agendas, take detailed meeting minutes, and monitor follow-up action items.

• Prepare client-facing presentations, status reports, project schedules, and relevant documentation.

• Liaise with cross-functional internal teams including Strategy, Creative, Craft Design, Production, and Media.

• Track project workflows, monitor deadlines, and resolve administrative bottlenecks.

• Capture and synthesize client feedback to ensure clear communication across creative units.

• Assist with administrative duties such as quote preparation, job numbering, and cost tracking.

• Gain hands-on exposure to packaging production, print processes, and integrated brand design.

Why Join the Company

VML is a globally recognized creative and marketing powerhouse that combines brand experience, commerce, and technology. Working at VML offers graduates an invaluable launching pad for a career in marketing and communications. Interns benefit from direct mentorship by seasoned industry professionals, hands-on learning across world-class consumer brands, and an inclusive, vibrant agency culture that fosters creative expression, professional development, and fast-paced career growth.

How to Apply

Interested and qualified candidates can apply online directly through the company portal:

Click here to apply for this role

• Currently studying towards or completed a relevant qualification in Commerce, Marketing, Communications, Business Administration, or a related field.

• Passionate about client engagement, team collaboration, and relationship management.

• Exceptional organizational abilities with keen attention to detail.

• Ability to multitask and prioritize tasks effectively under tight deadlines.

• Strong verbal and written English communication skills.

• Curious, proactive mindset with a willingness to learn and ask questions.

• Demonstrated interest in brand strategy, advertising, and creative design.

• Resilient, energetic attitude well-suited to a fast-paced agency environment.