Registry Clerk Opportunity at Department of Labour

The Department of Employment and Labour is inviting applications from qualified South African citizens and unemployed youth to fill the permanent entry-level position of Registry Clerk based at the Unemployment Insurance Fund (UIF) head office in Pretoria, Gauteng. This junior role is an outstanding entry point into the South African Public Service, offering stable employment, structured training, and opportunities for long-term career progression within administrative services.

As a Registry Clerk, the successful candidate will play an essential operational role in maintaining government records, coordinating official incoming and outgoing communications, and ensuring registry services comply strictly with national regulatory frameworks and service delivery standards.

Key Responsibilities

• Registry Counter Services: Deliver efficient, courteous, and professional counter assistance to internal departments and visiting stakeholders.

• Correspondence Management: Receive, register, sort, dispatch, and track all incoming and outgoing postal and digital correspondence.

• Filing and Record Administration: Execute accurate electronic and manual filing, opening new files, maintaining register indexes, and safeguarding sensitive departmental documentation.

• Office Equipment Operation: Operate and maintain core registry equipment, including high-volume scanners, franking machines, photocopiers, and digital archiving tools.

• Archiving and Disposal: Identify, prepare, index, and process inactive records for long-term archiving or authorized disposal according to statutory schedules.

Why Join the Company

Working for the Department of Employment and Labour allows you to contribute directly to national socio-economic stability by supporting social security initiatives like the Unemployment Insurance Fund (UIF). Public service employees benefit from competitive government remuneration packages, comprehensive medical aid and pension benefits (GEPF), generous leave allocations, and continuous professional development opportunities.

Application Strategy (Exclusive)

• Target Core Public Sector Knowledge: Highlight basic familiarity with the Batho Pele Principles, the National Archives Act, and general record management guidelines in your CV profile summary.

• Demonstrate Meticulous Administration: Highlight your attention to detail, typing proficiency, and computer literacy (MS Word, Excel, Outlook), showing how you keep files organized and confidential.

• Follow Public Service Application Protocols: Ensure every single section of your application matches the advertised criteria, strictly quoting the reference number HR4/4/3/1RC/UIF on your documentation.

Interview Preparation

Candidates shortlisted for this position should prepare to answer situational and competency-based questions such as:

• "How would you handle confidential files and sensitive documentation to ensure records are never misplaced or accessed without authorization?"

• "Describe how you would apply the Batho Pele principles when dealing with a demanding or frustrated internal colleague at the registry counter."

You can effectively practice answering these public sector interview questions using the Xhosadev Interview Simulator.

How to Apply

Applications must be submitted using the standard Government Z83 application form accompanied by a comprehensive, recently updated CV. You can download the Z83 form here or use the free online Z83 form filler to complete it digitally.

Reference: HR4/4/3/1RC/UIF

Please indicate the exact Reference Number, Position Name (Registry Clerk), and Centre (Unemployment Insurance Fund, Pretoria) on your Z83 form.

Direct and submit your completed application via email to: 📧 Jobs-UIF25@labour.gov.za

• Grade 12 / Senior Certificate / Matric or equivalent qualification.

• No prior formal work experience required.

• Basic knowledge of the National Archives Act, Public Finance Management Act (PFMA), Public Service Regulations (PSR), and Public Service Act (PSA).

• Understanding and commitment to the Batho Pele Principles.

• Basic knowledge of records management and file maintenance procedures.

• Good verbal and written communication skills.

• Strong active listening and interpersonal relations skills.

• Proficiency in computer literacy (MS Office suite).

• Effective time management, planning, and organizational capabilities.