Client Service Officer Learnership at Department Of Employment and Labour

The Department Of Employment and Labour is seeking to recruit enthusiastic and dedicated individuals for the Client Service Officer position within the Public Employment Services (PES) division. This entry-level opportunity is ideal for individuals who have completed their Grade 12 and are looking to gain valuable experience in public service and employment facilitation. Successful candidates will play a crucial role in connecting work-seekers with employment and learning opportunities, contributing to the department's mission of fostering economic growth and reducing unemployment in South Africa. This role offers a chance to develop skills in client service, administrative support, and labour legislation interpretation, all within a supportive government environment.

Key Responsibilities

• Render registration services for work-seekers on the ESSA system.

• Facilitate the registration of available work and learning opportunities on the ESSA system.

• Refer work-seekers to appropriate employment counselling services based on their needs and profiles.

• Provide essential administrative support to ensure the effective placement of work-seekers into suitable work and learning opportunities.

• Undertake general administrative duties as required to support the efficient operation of the Labour Centre.

• Participate actively in advocacy sessions aimed at promoting employment services and opportunities within the community.

Why Join the Company

Joining the Department Of Employment and Labour means becoming part of a vital government institution dedicated to improving the lives of South Africans. You will have the opportunity to work in a dynamic public service environment, gain exposure to critical labour market policies and legislation, and contribute directly to job creation initiatives. The department is committed to professional development, offering training and growth opportunities for its employees. This role provides a stable career path within the public sector, with the potential for advancement and the chance to make a meaningful impact on society. You will be part of a team that values service delivery, integrity, and the principles of Batho Pele.

How to Apply

Applications must be submitted with a Z83 form (Download pdf / Editable Z83 form) and must be accompanied by recently updated CV. Please indicate the Reference number, Position and Area/Centre on your application form.

Only shortlisted candidates will be required to submit certified copies of an ID documents, qualifications, and recent academic transcripts / records.

Position Title: Client Service Officer: PES

Reference Number: Use the reference given for the location you're applying for

Applications

NB. Use the Email / Addresses given below to Apply (For Attention: Deputy Director)

Labour Centre: Alberton

Hand deliver at Mercedes Place, 89 Voortrekker Street, New Redruth, 1449 Or Email: Jobs-GP-ALB/📧 1@labour.gov.za

Labour Centre: Carletonville Labour Centre,

Hand deliver at Cnr. Osmium and Amethyst Streets, Carletonville Or Email: Jobs-GPCTV/📧 1@labour.gov.za

Labour Centre Germiston,

Hand deliver at 241 President Street, Germiston, Or Email: Jobs-GP-GMT/📧 1@labour.gov.za

Labour Centre Nigel,

Hand deliver at Corner 4th Ave and Hendrick Verwoerd Street, SARS building, Nigel Or Email: Jobs-GPNGL/📧 1@labour.gov.za

Labour Centre Randburg,

Hand deliver at Cnr Oak and Hill Street Hillview Centre, Ground Floor Or Email: Jobs-GP-RDB/📧 1@labour.gov.za

Labour Centre Sebokeng,

Hand deliver at Nashua Centre, 64 Eric Louw Street Or E-mail: Jobs-GP-SBK/📧 1@labour.gov.za

Labour Centre Soweto,

Hand deliver at nd2 Khumalo Road, A Centre, Orlando West Or E-mail: Jobs-GP-SWT/📧 1@labour.gov.za

Labour Centre Atteridgeville,

Hand Deliver at Cnr WF Nkomo Street and Kalafong Road Or E-mail: Jobs-GP-ATV/📧 1@labour.gov.za

Labour Centre Bronkhorstspruit

Hand deliver at 40 Botha street, Cilliers building Or E-mail: Jobs-GPBHS/📧 1@labour.gov.za

Labour Centre Ga-Rankuwa,

Hand deliver at 8873 Setlalentoa Street, Ga-Rankuwa Zone 5 Or E-mail: Jobs-GPGRK/📧 1@labour.gov.za

Labour Centre Temba,

Hand deliver at Shop no 4 Jubilee Mall, Cnr Harry Gwalaand Jubilee road Or E-mail: Jobs-GP-TBA/📧 1@labour.gov.za

Labour Centre Kempton Park,

Hand deliver at Trust Bank Building, Ground floor, Cnr Voortrekker and Wolff Streets Or E-mail: Jobs-GPKMP/📧 1@labour.gov.za

Labour Centre Vanderbijlpark,

Hand deliver at Nashua Centre, 64 Eric Louw Street Or E-mail: Jobs-GP-VDB/📧 1@labour.gov.za

• Grade 12 or National Senior Certificate.

• A Diploma or Degree will be considered advantageous.

• Knowledge of Departmental Policies, Procedures, and Guidelines.

• Understanding of Labour Legislation and Regulations.

• Familiarity with the Employment Services Act.

• Knowledge of the Public Service Act and Regulations.

• Understanding of Batho Pele principles.

• Computer Literacy.

• Strong Communication skills.

• Effective Interpersonal skills.

• Problem-Solving abilities.

• Good Listening skills.

• Proficiency in Telephone etiquette.

• Basic Interviewing skills.

• Ability to interpret legislation.