Technical Services Engineer Entry Level at Impact.Com

Impact.Com is seeking a dedicated and energetic individual to join their team in an entry-level capacity. This role offers an immersive experience within a professional environment, meticulously designed to equip the successful candidate with the essential skills and knowledge required for sustained career success in the dynamic South African job market. As a Technical Services Engineer, you will be instrumental in supporting and enhancing the technical operations of the company. This is a fantastic opportunity for someone looking to launch their career in a globally recognized organization that is a leader in commerce partnership marketing.

Impact.com is the world’s leading commerce partnership marketing platform, transforming how businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Key Responsibilities

• Assist in the troubleshooting and resolution of technical issues reported by clients and internal teams.

• Support the implementation and configuration of technical solutions.

• Collaborate with senior engineers on technical projects and initiatives.

• Document technical processes, solutions, and support procedures.

• Gain hands-on experience with the impact.com platform and related technologies.

• Contribute to the continuous improvement of technical support services.

• Learn and apply best practices in technical service delivery.

Why Join the Company

Joining Impact.Com means becoming part of a forward-thinking organization that values innovation, integrity, and professional growth. They offer a supportive and collaborative culture where new ideas are encouraged, and talent is recognized and nurtured. This is more than just a job; it is a pathway to professional excellence and a chance to contribute to a globally recognized leader in the tech industry. You will benefit from comprehensive training and development opportunities, setting you up for a successful long-term career.

How to Apply

Please apply using the Quick Apply button on this page.

Salary is estimated based on market research.

• A strong aptitude for technology and problem-solving, with the ability to think critically and navigate complex technical challenges.

• Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.

• A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.

• Ability to work effectively both independently and as part of a team.

• A keen interest in the technology sector and partnership marketing.