Job Description
OUTsurance is offering a structured Learnership program designed to provide unemployed youth with valuable work experience within the financial and insurance industry. This initiative aims to equip participants with practical skills and knowledge, fostering their career development in a call centre environment. The program is ideal for individuals passionate about customer service and eager to gain foundational experience in a dynamic sector. Successful candidates will gain exposure to various aspects of the insurance business, enhancing their employability and opening doors to future opportunities.
This learnership is a fixed-term agreement focused on learning and development, not a permanent employment contract. It provides a stipend to support participants during the program. The goal is to bridge the gap between education and employment, offering a practical pathway for young South Africans to enter the workforce and build a career. Participants will learn essential skills related to customer interaction, problem-solving, and operational processes within the insurance landscape. The program emphasizes personal growth and professional development, encouraging a proactive approach to learning and career advancement.
OUTsurance is committed to nurturing talent and providing a supportive learning environment. This opportunity is a testament to their dedication to youth development and skills enhancement in South Africa. By participating in this program, individuals will not only gain a recognized qualification but also invaluable on-the-job experience that is highly sought after by employers. The company fosters a culture of continuous improvement and encourages its learners to take initiative and contribute to the team's success. This is a chance to kickstart a rewarding career in a reputable organization.
Key Responsibilities
Engage with customers professionally and empathetically.
Provide information and assistance regarding OUTsurance products and services.
Handle customer inquiries and resolve issues efficiently.
Process customer requests and maintain accurate records.
Adhere to company policies and procedures.
Participate actively in all training sessions and developmental activities.
Collaborate with team members to achieve departmental goals.
Contribute to a positive and productive work environment.
Why Join the Company
OUTsurance offers a dynamic and supportive work environment where learning and growth are prioritized. As a leading insurance provider, the company offers excellent career prospects and a commitment to employee development. Participants in this learnership will benefit from comprehensive training, mentorship, and exposure to industry best practices. The company culture is built on integrity, innovation, and a strong sense of teamwork. Joining OUTsurance means becoming part of a reputable organization that values its employees and invests in their future. This learnership provides a solid foundation for a successful career in the financial services sector.
How to Apply
Please apply using the Quick Apply button on this page.
Requirements
Grade 12 / Matric certificate
Computer Literate (MS Office)
No work experience required
Be a South African citizen
Not previously on a Learnership with INSETA
Be between the ages of 18 & 35
Unemployed in the last 6 months
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