MiWay Client Services Intern 2026 – Midrand, Gauteng | Short-Term Insurance Career

MiWay Insurance, one of South Africa's leading direct short-term insurers and a proud member of the Sanlam Group, is inviting motivated young South Africans to apply for its 2026 Client Services Internship Programme based in Midrand, Gauteng.

MiWay is built on a foundation of Freedom, Accountability, Attitude, Energy, and Professionalism — and they are looking for an intern who lives these values daily. As a Client Services Intern, you will be placed within MiWay's busy client-facing operations team, gaining hands-on exposure to customer engagement, data administration, quality assurance, and internal stakeholder communication inside one of South Africa's most innovative insurance companies.

This 12-month programme is perfect for recent graduates or certificate holders with a passion for client service, accuracy, and building a career in financial services. With access to the wider Sanlam Group's development infrastructure and MiWay's commitment to talent growth, this internship offers a genuine pathway into a permanent career in the insurance industry.

Key Responsibilities

• Capture and update client information accurately and timeously in MiWay's systems

• Handle inbound and outbound telephonic engagement with clients and internal stakeholders

• Handle calls transferred from the internal message centre

• Audit recorded calls, transcribe interactions, and report on errors identified

• Consistently ensure accuracy and completeness across all data and client records

• Support the Client Services team with general administrative duties as required

• Maintain confidentiality of all client information at all times

Salary: R6,500 – R8,500 per month (Salary not specified by employer — estimated based on South African client services internship market rates in the insurance sector, 2025/2026)

• Matric / Grade 12 / Standard 10 (minimum)

• 1-Year Certificate or Diploma in Business Administration, Client Services, Marketing, Communications, or a related field (advantageous)

• South African citizen

• Currently unemployed

• No prior work experience required

• High level of computer literacy — proficient in Microsoft Word, Excel, and Outlook

• Professional telephone etiquette and strong verbal communication skills

• Excellent written communication skills

• Strong analytical and attention to detail skills

• Effective time management and ability to multitask under pressure

• Self-motivated with the ability to work independently and as part of a team

• Action-oriented attitude with a collaborative, team-player approach