Junior Administrator Role at Acdc Dynamics SA

Acdc Dynamics South Africa is seeking a dedicated Junior Administrator to join their ACDC Express branch in Hermanus. This entry-level position is ideal for an organised and detail-oriented individual looking to start their career in a supportive administrative environment. The Junior Administrator will play a crucial role in ensuring the smooth daily operations of the branch by providing essential administrative support across various functions, particularly in customer accounts and general office duties. This is an excellent opportunity to develop foundational administrative skills within a reputable company in the electrical industry.

Job Description

• Assist with the meticulous administration of customer accounts, which includes the accurate capturing, updating, and filing of all relevant account information.
• Provide comprehensive support in the processing and diligent follow-up of credit notes, product returns, customer account queries, and all related documentation.
• Ensure that all customer invoices, credit paperwork, and supporting documents are completed accurately, thoroughly checked for discrepancies, and filed correctly for easy retrieval.
• Liaise professionally and courteously with customers regarding their account and credit queries, escalating complex matters to senior staff where required to ensure timely resolution.
• Assist the branch team with a wide range of general administrative duties, including precise data capturing, systematic filing, efficient scanning, and robust document control.
• Maintain accurate and up-to-date records, ensuring all documentation is handled strictly in line with established company procedures and regulatory requirements.
• Support sales, counter, and accounts staff with necessary administrative follow-ups, contributing to seamless internal communication and operational efficiency.
• Assist proactively with resolving discrepancies by carefully checking invoices, delivery notes, credit requests, and customer information to ensure accuracy.
• Provide friendly, efficient, and professional service to both internal teams and external customers, fostering a positive and productive environment.
• Ensure the utmost confidentiality and accuracy when handling sensitive customer and financial information, adhering to all data protection policies.

Why Join Acdc Dynamics South Africa

Joining Acdc Dynamics South Africa means becoming part of a leading name in the electrical industry, known for its commitment to quality and customer service. As a Junior Administrator, you will be welcomed into a supportive team environment where your contributions are valued, and your professional growth is encouraged. Acdc Dynamics offers a stable work environment, opportunities for learning and skill development, and the chance to build a solid career foundation. You will gain invaluable experience in administrative processes, customer interaction, and the operational aspects of a thriving business, setting you on a path for future success.

How to Apply

Please apply using the Quick Apply button on this page.

* Salary is estimated based on market research and may not be accurate.

• Grade 12 / Matric certificate.
• Previous experience in an administrative, accounts, debtors, creditors, or customer service support role will be advantageous.
• Basic understanding of customer accounts, invoices, credits, and filing processes.
• Computer literate, with working knowledge of Microsoft Office, especially Excel and Word.
• Experience working on an accounting, POS, or ERP system will be advantageous.
• Good written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple tasks.
• Reliable, punctual, and professional.
• Must be able to commute to the Hermanus branch.