IT Support Intern at Metisware
Job Description
Metisware is seeking a dynamic and technically inclined IT Support Intern to join their team in Cape Town. This is an excellent opportunity for an individual with a genuine passion for technology and problem-solving to gain hands-on experience in a supportive environment. The ideal candidate will be eager to learn, thrive under pressure, and possess a strong aptitude for diagnosing and resolving IT issues. This role offers a chance to work with modern technologies and contribute to client-facing support, making it an ideal stepping stone for an aspiring IT professional.
Key Responsibilities
Provide first-line helpdesk and on-site support to clients.
Set up, configure, and troubleshoot Windows endpoints.
Perform hardware diagnostics and repairs on various devices.
Manage software installation, patching, and lifecycle.
Offer support for printers, peripherals, and network connectivity.
Assist with Microsoft 365 user support, including Outlook, Teams, and SharePoint.
Gain exposure to Active Directory and basic account management.
Communicate professionally and effectively with users, even under pressure.
Participate in weekly stand-by rotation duties.
Why Join the Company
Metisware fosters a culture where passion for technology and problem-solving is highly valued. They believe in rewarding capability and hunger over just credentials, offering a supportive environment for growth and learning. As an IT Support Intern, you will gain invaluable experience in a permanent role with benefits including Medical Aid, Provident Fund, and a Fuel Allowance. The company encourages a collaborative team spirit and provides opportunities to work on diverse and challenging IT tasks.
How to Apply
Please apply using the Quick Apply button on this page.
Requirements
Valid driver's licence
Reliable own vehicle
Comfortable working within the Microsoft ecosystem
A proactive attitude and a passion for customer service
Matric qualification
Willingness to participate in weekly stand-by rotations
Occasional travel required
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