IT Support Intern at Metisware

Metisware is seeking a dynamic and technically inclined IT Support Intern to join their team in Cape Town. This is an excellent opportunity for an individual with a genuine passion for technology and problem-solving to gain hands-on experience in a supportive environment. The ideal candidate will be eager to learn, thrive under pressure, and possess a strong aptitude for diagnosing and resolving IT issues. This role offers a chance to work with modern technologies and contribute to client-facing support, making it an ideal stepping stone for an aspiring IT professional.

Key Responsibilities

• Provide first-line helpdesk and on-site support to clients.

• Set up, configure, and troubleshoot Windows endpoints.

• Perform hardware diagnostics and repairs on various devices.

• Manage software installation, patching, and lifecycle.

• Offer support for printers, peripherals, and network connectivity.

• Assist with Microsoft 365 user support, including Outlook, Teams, and SharePoint.

• Gain exposure to Active Directory and basic account management.

• Communicate professionally and effectively with users, even under pressure.

• Participate in weekly stand-by rotation duties.

Why Join the Company

Metisware fosters a culture where passion for technology and problem-solving is highly valued. They believe in rewarding capability and hunger over just credentials, offering a supportive environment for growth and learning. As an IT Support Intern, you will gain invaluable experience in a permanent role with benefits including Medical Aid, Provident Fund, and a Fuel Allowance. The company encourages a collaborative team spirit and provides opportunities to work on diverse and challenging IT tasks.

How to Apply

Please apply using the Quick Apply button on this page.

• Valid driver's licence

• Reliable own vehicle

• Comfortable working within the Microsoft ecosystem

• A proactive attitude and a passion for customer service

• Matric qualification

• Willingness to participate in weekly stand-by rotations

• Occasional travel required