IT Intern at Wabtec

Wabtec is offering an exciting Information Technology (IT) Internship opportunity for ambitious individuals looking to gain practical experience in the tech sector. This program is designed to immerse interns in a dynamic corporate environment, providing hands-on exposure to various facets of IT operations. The intern will play a crucial role in supporting the IT Department, ensuring the efficient delivery of technology services, systems support, and user assistance. This internship is an excellent pathway for recent graduates to develop skills in troubleshooting, infrastructure support, and business systems within a leading global company. Participants will work closely with experienced IT professionals, contributing to real-world projects and gaining valuable insights into the industry. The program adheres to Wabtec’s Internship Program Model and internal procedures, ensuring a structured and enriching learning experience. This is a fantastic chance to kickstart your career in IT and become part of a team dedicated to innovation and excellence.

Key Responsibilities

• Hardware Support: Diagnose and repair hardware issues including CPUs, RAM, and hard drives; replace or upgrade components; set up and configure new computers; provide support for peripherals like printers, monitors, and keyboards.

• Software Support: Install and update operating systems (Windows, macOS); troubleshoot software crashes and compatibility issues; configure applications such as Microsoft Office and web browsers.

• User Account Management: Assist with password resets and account access troubleshooting; set up new user profiles and permissions; manage email and system logins.

• Network & Connectivity Issues: Troubleshoot internet and Wi-Fi connection problems; configure VPN and remote access solutions; collaborate with network, UC, and UEM teams; resolve printer and file-sharing issues.

• Security & Compliance: Install and maintain antivirus software; perform security updates and patches; enforce security policies including multi-factor authentication and encryption.

• Remote & On-Site Support: Provide assistance to users via remote desktop tools; conduct on-site troubleshooting for complex issues; guide users through basic fixes over the phone or chat.

• Project Administration: Support the Project Manager in planning, scheduling, and executing project activities; maintain project plans, schedules, and timelines; follow up on outstanding tasks and dependencies; schedule meetings and manage calendars; maintain project tools and systems like ServiceNow.

• Backup & Data Recovery: Assist with restoring lost or deleted files; perform data migration between computers.

• Performance Optimization: Clean up unnecessary files and programs; optimize system settings for improved performance; run diagnostics for slow or crashing systems.

• Peripheral & Device Support: Connect and configure external devices such as printers, scanners, and webcams; troubleshoot Bluetooth and USB device issues; support Microsoft Teams meetings.

Why Join Wabtec

Wabtec offers a stimulating work environment where learning and development are prioritized. As an intern, you will gain invaluable experience working on cutting-edge technology and contribute to projects that have a global impact. The company fosters a culture of collaboration, innovation, and continuous improvement. Interns have the opportunity to learn from seasoned professionals, build a strong professional network, and explore diverse career paths within the IT field. Wabtec is committed to nurturing talent and providing a platform for growth, making this internship a significant step towards a successful career in information technology.

How to Apply

Interested candidates are encouraged to apply directly through the Wabtec careers portal. Please use the Quick Apply button on this page.

• National Diploma or Degree in Information Technology (IT).

• Languages: English (spoken and written); knowledge of any local official language is considered an asset.

• IT Proficiency: Skilled in Microsoft Office Suite; comfortable using company-specific digital tools and platforms.