ICT Internship at Footgear

This ICT Internship opportunity is designed for individuals with an N6 qualification in Information Technology, Computer Science, Information Systems, or a related ICT field, seeking to gain practical workplace experience. The intern will play a crucial role in supporting day-to-day ICT operations, assisting users with basic technical issues, and gaining valuable exposure to systems, networks, hardware, software, and administrative IT processes. This program aims to provide hands-on experience and develop essential skills for entry-level roles within the IT sector.

Key Responsibilities

• Provide first-line support to staff for basic hardware, software, printer, email, and network-related issues.

• Assist with setting up computers, laptops, user accounts, printers, and other ICT equipment.

• Install, configure, and update approved software under supervision.

• Log, track, and follow up on IT support requests using the company’s helpdesk or ticketing process.

• Assist with basic network troubleshooting, including connectivity checks and escalation of unresolved issues.

• Support data backup, file management, and basic system administration tasks.

• Maintain IT asset records, equipment registers, and documentation.

• Assist with ICT projects, system rollouts, and user training where required.

• Follow company policies relating to information security, confidentiality, and responsible use of technology.

• Perform general administrative duties within the IT department.

Why Join the Company

This internship offers a structured learning environment where you will gain practical experience in a professional IT setting. You will be exposed to various aspects of ICT support and administration, contributing to real-world projects and daily operations. The company is committed to fostering a supportive culture that encourages learning and professional development. Successful interns will gain valuable insights into IT service delivery, escalation processes, and workplace professionalism, preparing them for future career opportunities in the IT field. Preference will be given to candidates who align with the company’s Employment Equity objectives.

How to Apply

Please apply using the Quick Apply button on this page.

• N6 qualification in Information Technology, Computer Science, Information Systems, or a related ICT field.

• Basic understanding of computer hardware, software, networking, operating systems, and Microsoft Office applications.

• Completed theoretical studies and seeking practical workplace experience.

• Good written and verbal communication skills.

• Ability to troubleshoot basic technical problems and escalate where necessary.

• Willingness to learn, take instructions, and work as part of a team.

• South African citizenship.

• Previous experience is not required, but basic IT support exposure will be advantageous.

• Available to work over weekends and festive periods when required by the company.

• Customer service orientation and patience when assisting users.

• Problem-solving and analytical thinking.

• Attention to detail and accuracy in record keeping.

• Time management and ability to prioritise tasks.

• Professional conduct and respect for confidentiality.

• Basic knowledge of cybersecurity awareness and safe technology practices.

• Ability to work under supervision and follow standard operating procedures.