Call Centre Internship at CIPC

The Companies and Intellectual Property Commission (CIPC) is offering a valuable Call Centre Internship Programme designed to empower unemployed South African graduates. This 24-month programme provides structured workplace exposure within the public sector, aiming to equip participants with essential skills and enhance their employability. This is a fantastic opportunity for individuals seeking practical experience in a call centre environment and contributing to youth skills development. The internship is a 12-month contract, offering a stipend to support participants during their tenure. CIPC is dedicated to fostering talent and providing a stepping stone for young professionals entering the job market.

Key Responsibilities

• Handle inbound and outbound calls professionally and efficiently.

• Provide excellent customer service and resolve inquiries.

• Assist clients with information regarding CIPC services.

• Maintain accurate records of customer interactions.

• Adhere to company policies and procedures.

• Collaborate with team members to achieve departmental goals.

• Escalate complex issues to the appropriate departments.

• Contribute to a positive and productive work environment.

Why Join the Company

Joining the Companies and Intellectual Property Commission (CIPC) means becoming part of an organisation committed to national development and youth empowerment. You will gain invaluable experience in a dynamic public sector environment, working alongside dedicated professionals. CIPC offers a supportive learning atmosphere, opportunities for professional growth, and the chance to make a meaningful impact. This internship is a structured programme designed to build your career foundation and prepare you for future success in the call centre industry and beyond.

How to Apply

Interested candidates are invited to apply for the Call Centre Internship Programme. Please ensure you meet all the specified requirements before submitting your application. Applications should be submitted by July 07, 2026. For specific application instructions, please refer to the application portal or the company's official careers page. If no direct link is provided, please use the Quick Apply button on this page.

• Diploma or Degree in Call Centre Management, Communication, or a related field.

• Unemployed South African graduates from higher education institutions.

• Must not have prior work experience.

• Must not have previously participated in an Internship programme.

• Aged between 18 and 35 years old.