Front Desk & Activation Internship at ALX Africa

ALX Africa is seeking a dynamic and engaging Front Desk and Activation Intern to join its vibrant team in Johannesburg. This pivotal role is ideal for an individual who possesses exceptional interpersonal skills, a welcoming presence, and a professional attitude, eager to create positive first and lasting impressions within a bustling learning community. The successful candidate will be a vibrant, respectful, and confident individual, comfortable interacting with people from all walks of life, demonstrating high emotional intelligence and cultural awareness while maintaining composure under pressure. This internship offers a unique opportunity to contribute to a mission-driven organization dedicated to empowering Africa's digital future, thriving in a dynamic, people-centred environment.

Key Responsibilities

• Greeting and assisting visitors, learners, and staff with a warm and professional demeanor, ensuring a positive initial experience.
• Managing the front desk operations efficiently, including handling inquiries, scheduling appointments, and providing general administrative support.
• Facilitating community activation initiatives and events, contributing to a vibrant and engaging learning environment.
• Providing accurate and comprehensive information about ALX Africa's programmes and services to prospective learners and the public.
• Maintaining a tidy, organised, and welcoming reception area, reflecting the professional image and values of ALX Africa.
• Assisting with various ad-hoc tasks and projects to support the broader operational needs of the hub and its programmes.
• Handling incoming calls and correspondence, directing them to the appropriate departments or individuals promptly and courteously.
• Ensuring a seamless and positive experience for all individuals interacting with the ALX Africa hub, from initial contact to ongoing engagement.

Why Join the Company

Joining ALX Africa means becoming part of a transformative non-profit organisation under the ALX Foundation, committed to unlocking the potential of Africa's digital future. As an independent entity, ALX Africa is at the forefront of providing world-class tech skills training and career acceleration programmes, aiming to empower 2 million Africans by 2030. Interns gain invaluable experience within a rapidly evolving digital landscape, contributing directly to bridging the digital divide and fostering a generation of innovative leaders. The organisation boasts hubs in 8 cities across Africa, offering safe access to quality learning and a dedicated network of expert instructors. This role provides a unique opportunity to work within a supportive and impactful community, where challenging, real-world coursework and industry partnerships prepare students for in-demand roles. ALX Africa prides itself on building a lifelong, impactful community of professionals, supporting them at all stages of their career journey. The culture is one of innovation, collaboration, and a shared passion for making a tangible difference on the continent. Interns will develop critical professional skills, expand their network, and contribute to a mission that has already seen over 347,000 graduates since 2020 and 257,000 youth in work. This is more than an internship; it's an opportunity to be part of Africa's future, shaping the next generation of technology innovators, entrepreneurs, and business leaders.

How to Apply

Please apply using the Quick Apply button on this page.

Salary is estimated based on market research.

• Exceptional interpersonal and communication skills, with a naturally warm and engaging demeanor.
• A welcoming presence and professional attitude, capable of creating positive first and lasting impressions.
• Demonstrated emotional intelligence and cultural awareness, with the ability to remain composed under pressure.
• Reliability, eagerness to learn, and a proactive approach to tasks in a dynamic, people-centred environment.
• Confidence in interacting with diverse individuals and managing front desk operations effectively.
• A minimum of a National Senior Certificate (Matric) is required; a relevant diploma or degree in Administration, Hospitality, Communications, or a related field would be advantageous.
• Proficiency in basic office software (e.g., Microsoft Office Suite).
• Ability to work independently and as part of a team, supporting the overall goals of the ALX Africa hub.