Facilities Coordinator Role at Takealot.Com

The Facilities Coordinator at Takealot.Com plays a pivotal role in ensuring the smooth and efficient operation of the company's physical infrastructure and office environment. This position serves as the primary point of contact for all facilities-related inquiries, coordinating essential services and maintaining a safe, functional, and comfortable workspace for all employees. The successful candidate will be a proactive problem-solver with strong organizational skills, capable of managing diverse tasks from supplier liaison to emergency response, all while upholding Takealot's high standards of operational excellence. This role is crucial for supporting the dynamic and fast-paced environment of South Africa's leading e-commerce company, contributing directly to employee well-being and productivity.

Key Responsibilities

• Provide first-line contact for the Facilities Department for all internal and external customers and contractors, ensuring prompt and professional communication.
• Liaise effectively with suppliers and contractors to follow through on approved work orders, ensuring timely completion and adherence to quality standards.
• Perform regular building inspections to identify maintenance needs, safety hazards, and areas for improvement, maintaining comprehensive inspection documentation.
• Assist in the compliance of the Health and Safety policy and safe working practices across all facilities, contributing to a secure environment for staff and visitors.
• Respond promptly to building emergencies as needed and actively participate as a member of the emergency response team, ensuring preparedness and effective action during critical incidents.
• Plan and facilitate employee desk moves, minimizing disruption and ensuring a seamless transition for staff.
• Oversee the collection of post and packages from the South African Post Office (SAPO), ensuring efficient mail distribution.
• Oversee the installation, inspections, repairs, and maintenance of buildings, infrastructure, and facility equipment, coordinating with technical teams and external vendors.
• Utilize the existing ticket system to track open requests and provide regular updates to stakeholders, ensuring transparency and efficient resolution of issues.
• Manage user access via the existing access control system, ensuring security protocols are maintained.
• Retrieve CCTV footage or access control logs when required, strictly adhering to necessary approval processes from Exco.
• Manage parking allocation based on company policy, optimizing space utilization and ensuring fair access for employees.

Attributes required

• Solutions-oriented, can-do attitude and high energy
• Strong organisational & prioritisation skills
• Attention to detail
• Excellent communication skills, both written and spoken
• Ability to interact with internal & external stakeholders at all levels
• Comfortable with change and excellent team player
• Versatile and with the appetite to learn by doing

The Environment

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING
• If you meet the above you are an Extraordinary Mind so come and join us!

Why Join the Company

Joining Takealot.Com means becoming part of South Africa's leading e-commerce platform, a dynamic and innovative environment where growth and learning are highly valued. As a Facilities Coordinator, you will gain invaluable experience in property management, operational support, and stakeholder engagement within a fast-paced corporate setting. Takealot.Com fosters a culture of collaboration, continuous improvement, and customer-centricity. Employees are encouraged to take ownership, work in teams to create solutions, and are always open to direct feedback and new ideas. The company is committed to being an Equal Opportunity Employer, encouraging applicants from previously disadvantaged groups and people with disabilities, reflecting its dedication to diversity and inclusion. You will be part of a team that is passionate about delivering a world-class customer experience and shaping the future of e-commerce in Africa, contributing to a company that values innovation and employee development and provides a supportive work environment.

How to Apply

Please apply using the Quick Apply button on this page.

* Salary is estimated based on market research and may not be accurate.

• Solutions-oriented, can-do attitude and high energy
• Strong organisational & prioritisation skills
• Attention to detail
• Excellent communication skills, both written and spoken
• Ability to interact with internal & external stakeholders at all levels
• Comfortable with change and excellent team player
• Versatile and with the appetite to learn by doing