Systems Administrator at Nedbank

Nedbank is seeking a motivated and detail-oriented individual to join their team as a Systems Administrator. This role offers a fantastic opportunity for someone with 1-2 years of IT experience to grow within a leading financial institution. The successful candidate will be responsible for contributing to a positive work culture, supporting corporate social responsibility initiatives, and identifying opportunities for process improvement within the IT department. You will play a crucial role in managing systems software configurations to ensure system functionality and data accuracy, while adhering to budget constraints for expenses such as overtime and telephony. Staying abreast of industry changes and legislation is key, as is embracing Nedbank's vision and values. This position requires a proactive approach to personal development, including completing learning activities and maintaining certifications. Collaboration and knowledge sharing within a diverse team are essential for team success and continuity. The role involves providing 1st and occasional 2nd level support, troubleshooting system issues, and managing customer requests to meet client needs. You will also monitor system activity trends, work with senior colleagues on future system enhancements, and ensure system access is provided within mandate. Health checks and the execution of implementation plans for new or upgraded systems will also be part of your responsibilities. Problem-solving using MIS information will be a key aspect of the role.

Key Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

• Participate and support corporate social responsibility initiatives for the achievement of business strategy.

• Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies, and procedures.

• Ensure all standards are observed and procedures are carried out in a timely manner by managing systems software configurations.

• Deliver agreed expense budget by managing overtime spend, attendance, leave schedules, claims, recoveries, telephony expenses, and data card usage.

• Stay abreast of legislation and industry changes impacting the role.

• Understand and embrace the Nedbank Vision and Values.

• Ensure own contribution and participation contributes to the achievement of team goals.

• Create and manage own career through guidance and support.

• Improve personal capability and stay abreast of developments in the field of expertise.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.

• Ensure knowledge management, continuity, and team success through constructive participation and knowledge sharing.

• Provide 1st level support and occasional 2nd level support and troubleshooting against guidelines.

• Manage and action customer requests/calls through building and enhancing client relationships.

• Provide timeous and effective feedback through engagement with team members.

• Ensure team completes work to plan by providing office administrative support.

• Monitor the trends of systems activity by working with senior colleagues to agree policies for future system enhancements.

• Comply with policies and standards by providing system access within mandate.

• Conduct health checks as per documented procedures and agreed timelines.

• Execute on implementation plans for new/upgraded/enhancements as required.

• Solve work issues and problems by acting on MIS information.

Why Join the Company

Nedbank is committed to fostering a dynamic and inclusive work environment where employees are encouraged to grow and develop. We offer opportunities for professional advancement, continuous learning, and a supportive team culture. Join us and be part of a company that values innovation, collaboration, and making a positive impact.

How to Apply

Please apply using the Quick Apply button on this page.

• 1-2 years IT industry or related experience

• Information Technology Diploma or Degree plus Product certification

• Relevant product certification an advantage

• Administrative procedures and systems

• Data analysis

• Microsoft Office

• Relevant regulatory knowledge

• Business writing skills

• Information Technology concepts

• Role relevant related technologies

• Multiple operating systems

• Computer Literacy

• Performance monitoring and tuning

• Continuous Learning

• Collaborating

• Customer Focus

• Initiating Action

• Work Standards

• Managing Work