Officer Payouts (Temporary) Position at Nedbank

The Officer Payouts (Temporary) position at Nedbank offers a vital and impactful role within the financial operations team, focusing on ensuring the accuracy, efficiency, and integrity of all payment processes. This contract opportunity is ideal for individuals with at least one year of experience in financial, risk, or process management environments, seeking to apply their meticulous attention to detail, strong reconciliation skills, and commitment to compliance in a fast-paced and high-volume banking setting. You will be instrumental in preventing financial loss, maintaining robust internal controls, ensuring stakeholder satisfaction by adhering to Service Level Agreements (SLAs), and contributing directly to the overall financial health and operational excellence of Nedbank.

Key Responsibilities

• Prevent financial loss by ensuring accurate calculations and capturing.
• Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.
• Meet stakeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to.
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
• Build and maintain stakeholder relationships by meeting SLA's, providing feedback and taking corrective action where appropriate.
• Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.
• Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes.
• Ensure work is completed to plan by taking ownership and accountability for tasks and activities.
• Check daily volumes and report irregularities in the work flow.
• Contribute to process enhancements by identifying opportunities for improvement.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Why Join the Company

Joining Nedbank, even in a temporary capacity, provides invaluable experience within one of South Africa's leading and most respected financial institutions. This role offers a significant opportunity to enhance your financial administration, reconciliation, and risk management skills, working within a structured, supportive, and high-performing environment. Nedbank is widely known for its commitment to professional development and its dedication to its employees, including those on contract, offering exposure to best practices in banking operations. You will be an integral part of a team that deeply values accuracy, efficiency, and exceptional customer satisfaction, contributing directly to the bank's robust operational excellence and financial stability. This temporary role can serve as an excellent and strategic stepping stone for future career opportunities within the dynamic and ever-evolving financial sector.

How to Apply

Please apply using the Quick Apply button on this page. For additional queries, you may contact the Nedbank Recruiting Team at +27 860 555 566.

• Matric / Grade 12 / National Senior Certificate
• Preferred Qualification: Bachelor of Commerce: Accounting
• Minimum Experience Level: 1 years experience working in financial, risk and process management environments.
• Technical / Professional Knowledge: Administrative procedures and systems, Banking knowledge, Banking procedures, Business principles, Business terms and definitions, Data analysis, Governance, Risk and Controls, Relevant software and systems knowledge, Business writing skills, Cluster Specific Operational Knowledge
• Behavioural Competencies: Building Customer Loyalty, Earning Trust, Decision Making, Initiating Action, Stress Tolerance, Work Standards, Continuous Improvement, Managing Work