ICT Internship at Export Credit Insurance Corporation of SA (ECIC)

The Export Credit Insurance Corporation of SA (ECIC) invites ambitious and tech-savvy graduates to apply for its ICT Internship Programme for 2026. This programme offers a unique opportunity to gain hands-on experience within a dynamic state-owned enterprise dedicated to supporting South African exports. Interns will be immersed in a corporate IT environment, providing essential support and contributing to the smooth operation of critical systems. This role is ideal for individuals looking to kickstart their careers in ICT support, systems administration, and network maintenance, developing a robust skill set crucial for the modern digital landscape.

Key Responsibilities

• Serve as the primary point of contact for all IT-related queries and issues from approximately 90 end-users, ensuring prompt and effective resolution.
• Administer, maintain, service, and support end-user hardware and software, including setup, troubleshooting, and routine maintenance.
• Monitor and update the computer equipment inventory, ensuring accurate records and efficient asset management.
• Provide comprehensive support for PCs, printers, wireless networks, switches, and cabling infrastructure.
• Perform software installations, configurations, and ongoing support for various business applications.
• Support Windows 11 and Windows Server environments, ensuring system stability and optimal performance.
• Assist with the administration and support of Office 365 productivity and collaboration tools, enhancing user efficiency.
• Support SharePoint, Active Directory, and other critical business applications, ensuring seamless integration and functionality.
• Administer and maintain company email and internet facilities, ensuring reliable communication channels.
• Ensure adequate backups are regularly kept for critical data, implementing robust data recovery procedures.
• Maintain anti-virus control procedures and ensure timely virus definition updates are downloaded and installed on all desktops.
• Administer new equipment or peripherals, including managing quotes, orders, and invoices.
• Record and escalate IT service interruptions, collaborating with senior IT staff to resolve complex issues.
• Assist with various ICT projects, contributing to the implementation of new technologies and system upgrades.
• Provide weekly ICT reports on incidents and problem management, offering insights into system performance and challenges.
• Deliver basic end-user training on technology used within ECIC, empowering staff to utilise tools effectively.
• Assist with general ICT-related administrative duties, ensuring departmental efficiency.
• Participate in ICT activities conducted after hours, such as disaster recovery testing and major system changes, demonstrating commitment to operational continuity.

Why Join the Company

Joining ECIC means becoming part of an organisation that plays a vital role in South Africa's economic growth by providing export credit insurance. As an intern, you will gain invaluable experience in a professional, corporate environment, working alongside experienced IT professionals. ECIC is committed to developing young talent, offering a structured learning experience that bridges the gap between academic knowledge and practical application. You will be exposed to a wide range of IT systems and challenges, fostering rapid skill development in areas like network administration, desktop support, and IT service management. The corporation values initiative and problem-solving, providing a supportive culture where interns can thrive and contribute meaningfully. This internship is a stepping stone to a successful career in the ICT sector, offering a strong foundation and networking opportunities within a key state-owned entity.

How to Apply

Applications must be submitted online through the ECIC careers portal. Please complete the online application form and upload all required documents before the closing date. You can access the application portal via the following link: https://ecic.breezy.hr/p/cc398aff334a-graduate-trainee-information-and-communication-technology/apply. Late applications may not be considered.

* Salary is estimated based on market research and may not be accurate.

• Diploma in Information Technology
• MCSE or equivalent qualification
• A+ certification
• N+ certification
• An ITIL Foundation Certificate will be preferred but is not essential.
• Good technical understanding of supporting and maintaining workstations
• Good technical understanding of maintaining networks in a Microsoft Windows environment
• Understanding of network architecture, including OSI models and protocols
• Excellent communication skills
• Ability to take initiative
• Ability to work under pressure
• Troubleshooting skills
• Problem-solving ability