Graduate IT Support Administrator (1 Year Contract) - SITA

SITA, the world's leading specialist in air transport communications and information technology, is looking for a Graduate to join their team on a 1-year contract. This role is perfect for a disciplined starter who wants to gain experience in corporate IT governance. You will be responsible for supporting user account administration, managing system access, and troubleshooting basic login issues for global users.

Key Responsibilities:

Account Management: Create and manage user accounts according to defined standards and procedures.

Support: Troubleshoot and resolve login issues, password resets, and access errors.

Data Integrity: Ensure accuracy when capturing user details (correct spelling, department info).

Compliance: Handle errors such as duplicate usernames and ensure all access follows security control requirements.

Documentation: Maintain proper documentation and follow naming conventions for user files.

Salary: Market Related (Estimate: R10,000 – R15,000 p/m for Entry-Level IT Admin)

1. Matric Certificate (Grade 12) is the minimum requirement.
2. Basic PC literacy (Email, Systems Navigation, Data Entry) is essential.
3. Knowledge of Active Directory is a strong advantage.
4. High attention to detail to avoid security or data errors.
5. Good organizational skills and ability to follow structured processes.
6. Strong command of English (Written and Verbal).
7. Basic problem-solving skills related to user access.