Automotive Parts Sales Representative at VW Alberton

About the Job

As a Sales Representative for Parts at VW Alberton, you will play a pivotal role in connecting customers with the essential components that keep their vehicles running smoothly. This customer-focused position is integral to the success of the dealership, requiring a proactive approach to building lasting relationships and delivering exceptional service within the vibrant automotive parts sector. You will be responsible for engaging with a diverse clientele, including individual vehicle owners and business clients, to understand their specific parts and accessory needs. Your expertise will guide them through product selections, ensuring they receive the correct, high-quality parts for their Volkswagen vehicles. This role offers an exciting opportunity to contribute directly to sales growth and customer satisfaction, operating within a dynamic and supportive team environment at a reputable Motus dealership.

The automotive industry is constantly evolving, and this role provides a platform to stay abreast of the latest vehicle technologies and parts innovations. You will be a key point of contact, offering valuable advice and support, thereby enhancing the overall customer experience and fostering loyalty to the VW brand. Success in this position hinges on a blend of sales acumen, product knowledge, and a genuine passion for helping customers maintain their vehicles.

Key Responsibilities

• Engage with customers to assess their parts needs and provide knowledgeable recommendations.
• Process orders for parts through various channels, ensuring timely and accurate delivery.
• Maintain an organized inventory of parts and follow up on stock levels to meet customer demand.
• Develop strong relationships with customers through exceptional service and follow-up communication.
• Collaborate with service department staff to identify parts required for repairs and maintenance.
• Assist in the promotion of parts specials and campaigns to drive sales growth.
• Handle customer inquiries, resolve issues, and address complaints in a professional manner.
• Keep up to date with product knowledge and industry trends to enhance customer satisfaction.

Why Join the Company

Joining Motus, and specifically the VW Alberton team, means becoming part of a leading automotive group with a strong commitment to employee development and customer satisfaction. You will work in a dynamic and supportive environment where your sales skills will be honed, and your contributions will be recognised. Motus offers a stable career path within the thriving automotive retail sector, providing opportunities for professional growth and advancement. You will benefit from working with a globally recognised brand like Volkswagen, known for its quality and innovation. The company fosters a culture of teamwork and excellence, ensuring you have the resources and support needed to succeed and build a rewarding career in automotive sales.

How to Apply

Please apply using the Quick Apply button on this page.

Salary is estimated based on market research.

• Demonstrable experience in sales, preferably in automotive parts or a related field.
• Strong customer service skills and the ability to build rapport with diverse clients.
• Excellent communication skills, both verbal and written, to effectively convey information.
• Proficient in using sales software and inventory management systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic understanding of automotive systems and parts to offer informed support.
• Previous experience in a dealership or automotive environment is advantageous.
• Familiarity with electronic parts catalogs and automotive service procedures is a plus.
• Relevant certifications in sales or automotive industry training are welcomed.