Tourism Internship at Cape Town Tourism

Cape Town Tourism is offering an exciting Graduate Internship opportunity for an aspiring tourism professional to join their dynamic Visitor Experience team. This role is designed to provide hands-on exposure within one of Cape Town’s leading tourism organisations. Interns will gain practical experience in crucial areas such as visitor engagement, destination promotion, tourism sales, and customer service excellence. The position involves working across Visitor Experience Centres and Mobile Activation Units, contributing to a seamless and memorable visitor journey for both local and international tourists, and promoting the best of Cape Town.

Key Responsibilities

• Welcome and assist local and international visitors with professionalism and enthusiasm.

• Provide comprehensive destination information and recommendations on attractions, activities, accommodation, events, and experiences in Cape Town.

• Support visitors through various channels including in-person, telephonic, email, and online chat interactions.

• Promote visitor safety and responsible tourism practices within the destination.

• Identify and convert visitor enquiries into tourism and booking opportunities.

• Assist with merchandise sales, displays, stock control, and daily reporting.

• Represent the Cape Town Tourism brand at activations, events, and mobile visitor units.

• Stay informed about current tourism trends, local experiences, and destination offerings.

Why Join the Company

This internship provides invaluable hands-on experience in the vibrant tourism sector of Cape Town. You will receive ongoing mentorship and coaching from experienced Visitor Experience leaders, fostering professional growth and development. Cape Town Tourism offers a dynamic, people-focused environment where you can build a career in tourism, contribute to the city's appeal, and gain exposure to a leading tourism organisation. This is an excellent stepping stone for individuals passionate about the tourism industry and the Cape Town destination.

How to Apply

Please apply using the Quick Apply button on this page.

• Passionate about tourism and the Cape Town destination.

• Energetic, people-oriented, and customer-focused.

• Confident communicators with strong interpersonal skills.

• Adaptable and comfortable working in a fast-paced environment.

• Proactive, eager to learn, and driven to grow.