Junior Learner Program at Absa Home Loans

About the Job

Absa Home Loans is offering an exceptional learnership opportunity for dynamic young individuals eager to kick-start their careers in the financial sector. As a leading bank with a rich heritage and a strong commitment to empowering its customers, Absa provides a fertile ground for growth and development. This one-year learnership program is meticulously designed to integrate theoretical learning with practical, hands-on experience within the critical Home Loans Sales and Service Enablement (SSE) areas. Participants will gain comprehensive exposure to the operational aspects of home loans, customer relationship management, and the application of technology in banking.

This program is ideal for those who possess a deep passion for technology and its potential to enhance customer experiences. You will be instrumental in assisting customers with their home loan needs, from initial inquiries to application processing and ongoing service support. The learnership emphasizes the development of core banking competencies, including understanding financial products, adhering to regulatory compliance, and utilizing advanced banking systems. By the end of the 12-month period, successful candidates will have acquired a robust skill set, a deeper understanding of the banking industry, and a strong foundation for a long-term career within Absa or the broader financial services landscape in South Africa. This is a chance to contribute to a proudly African group that values innovation and customer-centricity.

Key Responsibilities

• Cultivate and demonstrate strong customer service skills, ensuring all customer interactions are positive, efficient, and professional.

• Utilize excellent problem-solving abilities to effectively address and resolve customer queries and challenges related to home loans.

• Maintain high organizational standards, paying close attention to detail in documentation, record-keeping, and follow-up procedures.

• Collaborate effectively within a team environment, contributing to collective goals and fostering a supportive atmosphere.

• Communicate clearly and concisely, both verbally and in writing, with customers and internal departments.

• Exhibit a high level of professionalism and courteousness in all aspects of the role, representing Absa's values.

• Operate as a self-starter with a proactive and hands-on approach to learning and daily tasks.

• Commit fully to completing all academic modules and practical on-the-job training required for the 12-month program.

• Ensure availability for the entire duration of the learnership to achieve successful graduation.

Why Join the Company

Absa Bank offers a career journey within a family that boasts over 100 years of history and is strategically positioned as a local bank with significant regional and international expertise. This learnership is an opportunity to be part of an exciting growth trajectory, contributing to shaping the future of a proudly African group. Absa is committed to investing in young talent, providing a supportive and dynamic environment where learners can thrive. You will gain invaluable experience in a leading financial institution, working closely with customers and developing skills that are highly transferable and in demand. The bank's dedication to its people, coupled with its focus on innovation and customer empowerment, makes it an ideal place to launch your career. Absa's commitment to employment equity ensures a diverse and inclusive workplace where every individual has the opportunity to succeed.

How to Apply

Please apply using the Quick Apply button on this page.

Salary is estimated based on market research.

• Candidate should be aged between 18-30 years.

• Applicant must attach a detailed CV containing all the relevant contacts and references.

• Applicants should include copies of their certificates, identity card and proof of address.

• Candidate must be a South African citizen or a permanent resident.

• A completed Degree/or equivalent NQF level 7 qualification (Business, Commerce and Management Studies or GET Certificate: Business, Commerce and Management Studies).

• Applicant should be proficient in English.

• Applicant must not be employed.

• Applicant must not be registered with any other learnership / internship at the time of making application.

• Applicant must not be registered with any other learning institute, and or currently studying.

• Candidate should be computer literate.

• Applicant should be a team player and self-motivated person.

• Candidate should be flexible and demonstrate willingness to learn and work.

• Complete online occupational assessments.

• No criminal record.

• No false documentation.

• References with previous employers.

• Clear credit score.

• No registered employee dismissal.