IT Intern Learnership at Emeris

About the Job

Emeris, a leading education management group comprising The IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, is seeking a motivated IT Intern for a fixed-term contract at its Westville Campus in KwaZulu-Natal. This is an excellent opportunity for individuals looking to gain practical experience in the Information Technology sector within the Education Management industry. The IT Intern will report directly to the Senior ICT Support and will play a crucial role in ensuring the smooth operation of IT services across the campus. This role is ideal for a recent graduate or someone looking to start their career in IT support, offering hands-on experience in a dynamic educational environment. Emeris is committed to fostering talent and providing a supportive learning atmosphere for its interns, contributing to their professional development and future career prospects in the IT field.

Key Responsibilities

• Provide first-line support for computers and lecture venues, ensuring they are in operational and neat condition.

• Conduct daily checks on copiers, printers, motorised screens, and projectors to ensure functionality.

• Maintain the operational state of wireless infrastructure within the campus.

• Assist users with desktop and laptop-related issues, as well as photocopier and printer queries.

• Install desktops, laptops, printers, and other peripheral components as required.

• Set up projectors for classrooms and install relevant software for users.

• Ensure all software is kept updated and assist users with software-related calls (e.g., Microsoft Office).

• Administer software licensing and maintain accurate hardware or software asset registers, including asset disposal and transfers.

• Prepare and analyse photocopier and telephone reports.

• Ensure general neatness of the Server Room, ICT Office, and ICT Storeroom.

• Manage and maintain the ICT equipment sign-out/sign-in process.

• Shadow Senior ICT and ICT Support staff for professional development and learning.

• Assist in assessing and troubleshooting problems on servers.

Why Join the Company

Emeris offers a unique environment for interns to grow and develop their skills. As an IT Intern, you will gain invaluable experience working with a diverse range of IT hardware and software within a leading educational institution. You will have the opportunity to shadow experienced IT professionals, receive mentorship, and contribute to real-world IT support challenges. Emeris is dedicated to providing a structured learning experience, potentially leading to further career opportunities within the organisation. This role is designed to equip you with essential technical competencies and problem-solving skills, making you a valuable asset in the Information Technology field. We foster a collaborative and supportive work culture, encouraging continuous learning and professional growth.

How to Apply

Please apply using the 'Apply Now' button on this page. You will be redirected to the direct application portal.

IT qualification