Eskom YES Programme 2026 – Customer Service Work Experience | Vryburg | Rustenburg | Lichtenburg | North West

Eskom, South Africa's national electricity utility and one of the largest power producers in Africa, is inviting unemployed young South Africans to apply for 20 Youth Employment Service (YES) positions within its GEMMA Cluster Distribution Operations across Vryburg, Rustenburg, and Lichtenburg in the North West Province.

The YES Programme is a Presidential public-private initiative created to directly address the youth unemployment crisis in South Africa. Eskom's participation in this programme creates life-changing first work experience opportunities for young people — placing them inside one of the country's most critical national infrastructure organisations, in the energy and electricity supply sector.

As a YES participant at Eskom, you will be placed in the Customer Service function within the GEMMA Cluster's Retail Business Unit — gaining valuable, structured workplace experience in a professional energy utility environment. Successful candidates will receive a 12-month work experience contract, a monthly stipend, and the workplace confidence and professional track record needed to compete meaningfully in the South African job market.

This is one of the most credible YES Programme placements available to young North West job seekers in 2026 — apply before 23 March 2026.

Key Responsibilities

• Provide customer service support within Eskom's GEMMA Cluster Retail Business Unit

• Assist with general administrative tasks and office operations

• Respond to and process customer queries and service requests

• Maintain accurate customer records and documentation

• Support the broader operations team with day-to-day administrative and operational functions

• Uphold Eskom's values of integrity, professionalism, and customer focus at all times

Salary: R4,500 – R5,500 per month (Salary listed as "Market Related" by employer — estimated based on comparable Eskom YES Programme stipend rates, 2025/2026)

• South African citizen

• Aged between 18 and 34 years

• Grade 12 / Matric Certificate with:

  • Mathematics at 50% or above, OR Mathematics Literacy at 70% or above

  • English at 60% or above

  • At least one other South African official language