Data Center Technician Intern at Microsoft

Microsoft is seeking motivated individuals to join their Cloud Operations & Innovation (CO+I) team as Data Center Technicians (DCT) Interns. This internship offers a unique opportunity to contribute to the core infrastructure powering Microsoft's global cloud services, including Azure, Office 365, and Xbox. Interns will gain hands-on experience in a dynamic, fast-paced environment, working alongside experienced technicians to maintain and operate a vast network of data centers. The program emphasizes personal and professional development, offering training, growth opportunities, and exposure to cutting-edge technology. Join Microsoft CO+I and be part of a team that empowers billions worldwide.

Key Responsibilities

• Follow established guidelines and collaborate with senior technicians to understand and adhere to data center policies, procedures, and deadlines.

• Learn to interpret Process Change Notifications (PCNs) and assess their operational impact.

• Assist in the preparation, installation, diagnosis, troubleshooting, replacement, and decommissioning of network, storage, and server equipment with minimal disruption to services.

• Complete assigned support tickets efficiently and develop familiarity with Key Performance Indicators (KPIs).

• Actively participate in daily safety briefings and strictly adhere to all safety and security protocols, including the correct use of Personal Protective Equipment (PPE).

• Contribute to a positive team dynamic by sharing information, collaborating across shifts, and ensuring smooth handovers.

• Gain exposure to cross-functional data center processes to support diverse stakeholders.

• Promptly escalate technical, safety, or security incidents according to established procedures.

• Complete all mandatory training, including modules on security, data management, and environmental health and safety (EHS).

Why Join the Company

Microsoft's CO+I division is at the forefront of cloud innovation, providing a challenging yet rewarding environment for aspiring tech professionals. This internship offers unparalleled opportunities for learning and development, including access to Career Rotation Programs, Diversity & Inclusion initiatives, and professional certifications. You'll be part of a global team dedicated to operational excellence and environmental sustainability, working with state-of-the-art infrastructure that supports over a billion customers worldwide. Microsoft is committed to fostering an inclusive culture where every employee can make a positive impact.

How to Apply

Please apply using the Quick Apply button on this page.

Salary is estimated based on market research.

• High School Diploma, or equivalent.

• Minimum of 18 years of age.

• Basic knowledge of computer hardware and components.

• Demonstrated interest in supporting IT equipment or related technology.

• Currently studying towards a relevant technical qualification.

• Must be a South African citizen or possess residency and be eligible to work in South Africa.

• Ability to pass Microsoft Cloud background checks and other required security screenings.

• Preferred: Applicable certifications (e.g., CompTIA A+, Server+, Network+), Basic Structure Cabling (BSC).

• Ability to support frequent standing, walking, lifting, and working at heights.

• Effective communication skills, both written and oral, in English.

• Flexibility to work non-standard business hours, including weekends and holidays.