Communications Specialist Graduate
Job Description
CSG, a global leader in SaaS-based customer engagement and revenue management solutions, is seeking a creative and detail-oriented Communications Specialist Graduate to join their Cape Town team.
This role is designed for a recent graduate who is passionate about storytelling, brand management, and corporate communication. As part of a global team, you will help amplify CSG’s voice by creating engaging content for internal and external audiences, supporting the company’s mission to help businesses solve their toughest challenges.
Key Responsibilities
Content Creation: Draft, edit, and proofread high-quality content for various channels, including internal newsletters, blog posts, social media, and press releases.
Internal Communication: Assist in executing internal communication strategies to keep global employees informed and engaged with company culture and goals.
Brand Stewardship: Ensure all communications align with CSG’s global brand standards, tone of voice, and visual identity.
Event Support: Support the planning and execution of corporate events, webinars, and town halls.
Collaboration: Work closely with Marketing, HR, and Executive teams to gather information and tell compelling stories about CSG’s people and technology.
Requirements
To be considered for this graduate role, applicants must meet the following:
Education: A recently completed Undergraduate Degree (NQF 7) in:
Communications / Journalism
Public Relations
Marketing
English or Media Studies
Experience: 0–1 years of experience (relevant internships or university project experience is highly valued).
Skills: * Exceptional writing and editing skills in English.
Proficiency in Microsoft Office and familiarity with social media platforms.
Basic knowledge of design tools (like Canva or Adobe Creative Cloud) is a significant advantage.
Attributes:
Strong attention to detail and a keen eye for grammar.
The ability to manage multiple projects under tight deadlines.
A curious mindset and a willingness to learn about the telecommunications and SaaS industry.
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