Checkout Assistant Opportunity at Pick n Pay

About the Job

Pick n Pay is looking for a dedicated and energetic individual to fill this role. The position offers an immersive experience in a professional environment, designed to equip the successful candidate with the skills and knowledge required for long-term career success in the South African job market.

About the Job

Pick n Pay is looking for dedicated and customer-focused individuals to join our team as Checkout Assistants. This role is crucial to providing an exceptional shopping experience for our customers, serving as the final point of contact and leaving a lasting impression. As a Checkout Assistant, you will be at the forefront of our operations, ensuring smooth transactions, assisting shoppers, and maintaining the high standards of service that Pick n Pay is known for. This is an excellent opportunity for individuals who are passionate about retail, enjoy interacting with people, and thrive in a fast-paced, dynamic environment.

You will be responsible for implementing standard greeting protocols, providing assistance by knowing product locations, features, and benefits, and establishing a clear process for addressing customer complaints, including escalating issues when necessary. Beyond the till point, your role will extend to supporting store operations, including following standard procedures for stocking shelves, ensuring products are properly displayed and rotated, and maintaining a clean and organized store environment. Your commitment to excellent service and teamwork will contribute significantly to a consistent and positive customer experience across all our stores. This role offers a chance to develop valuable customer service, communication, and operational skills within a leading South African retailer.

Key Responsibilities

• Hard working and able to work shopping mall hours.
• Able to work under pressure.
• Passion for retail.
• Proficient in English.
• Assertive and able to communicate effectively.
• Align with Pick N Pay values.
• Self-motivated and driven by own development.
• Good Service Orientation.
• Good Interpersonal skills and a Team player.
• Customer centric approach.