Junior Learner Learnership at Absa Bank
Job Description
Absa Bank Limited is offering a valuable 12-month learnership opportunity for talented and enthusiastic young individuals interested in customer engagement within the Home Loans Collections division. This program is designed to provide comprehensive training, combining classroom instruction with practical on-the-job experience. Participants will gain exposure to various aspects of customer interaction within the banking sector, focusing on developing strong customer service, problem-solving, and organizational skills. This learnership aims to foster individual and organizational development, equipping learners with essential skills for a career in banking and culminating in an NQF Level 5 Certificate in Banking upon successful completion.
Key Responsibilities
Participate actively in all aspects of the learnership program, including classroom training and on-the-job exposure.
Deliver excellent customer service and demonstrate effective problem-solving abilities in customer interactions.
Maintain high standards of organization, paying close attention to detail and ensuring thorough follow-up on customer queries.
Collaborate effectively within a team environment, demonstrating strong listening and communication skills.
Exhibit professionalism, courtesy, and the ability to work effectively under pressure.
Act as a self-starter with a hands-on approach to tasks and responsibilities.
Commit to completing all academic modules and practical training components of the learnership.
Engage in continuous learning and development activities as provided by the program.
Why Join the Company
Join Absa Bank Limited, a leading financial institution with a rich history and a strong presence across Africa. As a Top Employer Africa 2026, Absa is committed to empowering its employees and fostering a culture where individual stories and contributions are valued. This learnership offers a unique opportunity to gain practical experience, receive continuous mentoring and training, and build a foundation for a successful career in the financial services industry. Absa is dedicated to progress driven by human experience, providing an environment where you can grow both personally and professionally while contributing to the future of Africa's financial landscape.
How to Apply
Please apply using the Quick Apply button on this page.
Requirements
Candidate must be between 18-30 years of age.
Applicant must attach a detailed CV with all relevant contacts and references.
Applicants should include copies of their certificates, identity card, and proof of address.
Candidate must be a South African citizen or a permanent resident.
A completed Degree or equivalent NQF level 7 qualification.
Applicant must be proficient in English.
Applicant must not be currently employed.
Applicant must not be registered with any other learnership or learning institution.
Candidate should be computer literate.
Applicant should be a team player and self-motivated.
Candidate should be flexible and demonstrate willingness to learn and work.
No criminal record.
No false documentation.
References with previous employers.
Clear credit score.
No registered employee dismissal.
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